The 28th Amendment?

March 7th, 2010

The ConstitutionThe Internet sure has come a long way over the last few decades. According to a BBC World Service study, the majority of Internet users believe that Internet access is a “fundamental right.”

GigaOm summarizes the research this way:

Do you feel that Internet access is a fundamental right? Four in five adults in more than 26 different countries agree with you, according to a new poll sponsored by the BBC World Service. The poll asked more than 27,000 adults about their attitudes towards the Internet, and found that 87 percent of those who regularly use the Internet believe that access should be “the fundamental right of all people.” More than 71 percent of non-Internet users also felt that they should have the right to access the global network. In both South Korea and Mexico, more than 90 percent of those surveyed agreed that access was a fundamental right.

I’m all for the right to Internet access.

Top Tech Changes For Me Over The Last Decade

March 7th, 2010

This is the second post of three about technology changes over the last decade. Yesterday I covered what I was using in 2001 and what I’m using in 2010. Today I’m covering what I consider to be the biggest changes for me over the last decade.

The four biggest technological changes of the decade for me were:
1) Time-Shifting TV (TiVo and later generic DVRs)
2) Combo of Broadband, Wi-Fi, and Laptops
3) Mobile Voice, Internet, and Apps (iPhone)
4) NFL Sunday Ticket
The Internet was old news for me coming into 2000 having been online since 1993. I was primarily using a
company-provided laptop with dial-up access to get online. I made calls using a landline and a Nokia
cellphone. I was watching TV with basic cable and a DVD player.
The most significant change came a few years into the decade when I added digital cable and a TiVo. Watching
TV has not been the same since. Other than sporting events, I no longer watch live TV. I also used the TiVo
to connect to my server so I could navigate and listen to my MP3 collection using my entertainment system.
It worked amazingly well for this purpose. In fact, it was better than the current version of Apple TV.
Unfortunately TiVo dropped the ball by not partnering with the cable providers and not launching an HD
version soon enough. I ended up using the HD DVRs that were provided by Comcast when I bought my first HDTV
- a 34″ widescreen, CRT from Toshiba. I’m now using a DirecTV dual tuner HD DVR with a 65″ plasma HDTV from
Panasonic.
Moving from CDs to MP3s wasn’t significan’t until I got my first iPhone. I had an iPod but I didn’t take it
with me everywhere. More on that later.
Netflix came along pretty early in the decade, but I’m not ready to say it changed the world very much for
me. I dropped it after about a year. I later took up Blockbuster’s offer during a period of unemployment
when they were giving 2 free in-store rentals, free swaps in-store, plus 3 movies out at a time. With this
setup I was able to have as many as 8 DVDs at a time if I was willing to drive a mile to return my movies in
store. It was worth it. Blockbuster clearly was not making any money on me. They’ve since repriced this
option from about $16 to $35 a month. Since moving from Dallas to Alameda, I’ve given Netflix another try.
I’m unimpressed with their streaming content so I probably won’t remain a member past the start of football
season in Fall 2010.
The second most significant change came in the form of DSL from SBC with a wireless router and a new laptop.
No more dial-up. This was a MAJOR change for me. It was fast and portable. I could be online in any room in
my house or even outside on the patio. My Internet usage skyrocketed with this change. Once you’ve had
wireless broadband with a laptop, there is no going back.
Over time, I used my landline less and less. When I moved from Arlington to Dallas in 2007, I had a landline
that I seldom used. The ringer wasn’t turned on and I didn’t give the number to anyone. I stuck mostly with
my Nokia semi-smart phone running an early version of the Symbion mobile OS. Now that I’m in California, I’m
without a landline.
In late 2007 I added my third most signifcant change in the form of an iPhone. I was devastated when my
Nokia died. It was my 3rd Nokia. I tried the latest Nokia smart phone, but I hated it so I gave the iPhone a
shot. The iPhone was great with a nice web browser and decent web-based apps (this was pre App Store). I
soon forgot all about my Nokia. I’ve since upgraded to an iPhone 3GS. I love having music, Internet, games,
and e-mail (personal and work) all in one small device. Having all my music as MP3s is great now that I have
my iPhone with me at all times.
My fourth most significant change came in the form of DirecTV’s NFL Sunday Ticket (I know, I was a late
adopter). I spent my first year in California not being able to watch Dallas Cowboys games and frequently
being limited to just 2 afternoon games dedpending upon the Raiders’ and 49ers’ schedules. I did not want to
watch the local teams. I dropped cable for DirecTV prior to football season in 2009. It is GREAT! Of course
if your local market team is your favorite team, then there’s really not much reason to get the Sunday
Ticket or DirecTV. DirecTV is over-priced.

The four biggest technological changes of the decade for me were:

1) Time-Shifting TV (TiVo and later generic DVRs)

2) Combo of Broadband, Wi-Fi, and Laptops

3) Mobile Voice, Internet, and Apps (iPhone)

4) NFL Sunday Ticket

The Internet was old news for me coming into 2001 having been online since 1993. I was primarily using a company-provided laptop with dial-up access to get online. I made calls using a landline and a Nokia cellphone. I was watching TV with basic cable and a DVD player.

The most significant change came a few years into the decade when I added digital cable and a TiVo. Watching TV has not been the same since. Other than sporting events, I no longer watch live TV. I also used the TiVo to connect to my server so I could navigate and listen to my MP3 collection using my entertainment system. It worked amazingly well for this purpose. In fact, it was better than the current version of Apple TV. Unfortunately TiVo dropped the ball by not partnering with the cable providers and not launching an HD version soon enough. I ended up using the HD DVRs that were provided by Comcast when I bought my first HDTV - a 34″ widescreen, CRT from Toshiba. I’m now using a DirecTV dual tuner HD DVR with a 65″ plasma HDTV from Panasonic.

Moving from CDs to MP3s wasn’t significan’t until I got my first iPhone. I had an early generation iPod but I didn’t take it with me everywhere. More on that later.

Netflix came along pretty early in the decade, but I’m not ready to say it changed the world very much for me. I dropped it after about a year. I later took up Blockbuster’s offer during a period of unemployment when they were giving 2 free in-store rentals, free swaps in-store, plus 3 movies out at a time. With this setup I was able to have as many as 8 DVDs at a time if I was willing to drive a mile to return my movies in store. It was worth it. Blockbuster clearly was not making any money on me. They’ve since repriced this option from about $16 to $35 a month and quit sending you new DVDs at the same time that you exchange one in store. Since moving from Dallas to Alameda, I’ve given Netflix another try. I’m unimpressed with their streaming content so I probably won’t remain a member past the start of football season in Fall 2010.

The second most significant change came in the form of DSL from SBC with a wireless router and a new laptop. No more dial-up. This was a MAJOR change for me. It was fast and portable. I could be online in any room in my house or even outside on the patio. My Internet usage skyrocketed with this change. Once you’ve had wireless broadband with a laptop, there is no going back.

Over time, I used my landline less and less. When I moved from Arlington to Dallas in 2007, I had a landline that I seldom used. The ringer wasn’t turned on and I didn’t give the number to anyone. I stuck mostly with my Nokia semi-smart phone running an early version of the Symbian mobile OS. Now that I’m in California, I’m without a landline.

In late 2007 I added my third most signifcant change in the form of an iPhone. I was devastated when my Nokia died. It was my 3rd Nokia and I loved it. I tried the latest Nokia smart phone, but I hated it so I gave the iPhone a shot. The iPhone was GREAT with a nice web browser and decent web-based apps (this was pre App Store). I soon forgot all about my Nokia. I’ve since upgraded to an iPhone 3GS. I love having music, Internet, games, and e-mail (personal and work) all in one small device. Having all my music as MP3s is great now that I have my iPhone with me at all times.

My fourth most significant change came in the form of DirecTV’s NFL Sunday Ticket (I know, I was a late adopter). I spent my first year in California not being able to watch Dallas Cowboys games and frequently being limited to just 2 afternoon games dedpending upon the Raiders’ and 49ers’ schedules. I did not want to watch the local teams. I dropped cable for DirecTV prior to football season in 2009. It is GREAT! Of course if your local market team is your favorite team, then there’s really not much reason to get the Sunday Ticket or DirecTV. DirecTV is over-priced.

Technology and Me – 2001 through 2010

March 6th, 2010

This is the first of 3 posts that have to do with technology changes over the last decade. I’ve been thinking about this since January but finally got around to writing it down this weekend. We’ll start with the basics – what I was using in 2001 and what I’m using in 2010.

Technology I used in 2001:
- Nokia cellphone for mobile and long-distance calls
- landline for local calls and Internet access
- dial-up Internet access
- company provided laptop with Windows NT 4 for getting online at home
- basic cable
- standard definition 20″ TV
- cheap battery-powered alarm clock
Technology I’m using in 2010:
- iPhone 3GS for all calls, MP3 player, Pandora, yellow pages, maps, mobile web access, gaming, e-mail (personal and work), controlling my Apple TV, alarm clock, calendar, and contacts.
- NOTE: no landline
- cable Internet access with wireless router
- Apple TV
- Mac mini
- 17″ HP laptop with Windows 7 (personal)
- 10″ Dell laptop with Windows XP (work)
- Samsung Internet-connected Blu-Ray player
- 65″ Panasonic Plasma HDTV
- DirecTV with dual tuner HD DVR, NFL Sunday Ticket, and ESPN Game Plan (no premium channels)
- Hulu for catching up on shows that I may have missed
- Netflix for DVDs and streaming video (but I’m unimpressed with their streaming content, so I’ll probably cancel with football season resumes in Fall 2010)
- PS2 used primarily for Karaoke games
- Harmony remote that controls my Sony receiver, Samsung Blu-Ray player, DirecTV DVR, Apple TV, and Panasonic HDTV

Technology I used in 2001:

- Nokia cellphone for mobile and long-distance calls

- landline for local calls and Internet access

- dial-up Internet access

- company provided laptop with Windows NT 4 for work and for getting online at home

- basic cable

- standard definition 20″ TV

- cheap battery-powered alarm clock

Technology I’m using in 2010:

- iPhone 3GS for all calls, MP3 player, Pandora, yellow pages, maps, mobile web access, gaming, e-mail (personal and work), controlling my Apple TV, alarm clock, calendar, and contacts.

- NOTE: no landline

- cable Internet access with wireless router

- Apple TV

- Mac mini

- 17″ HP laptop with Windows 7 (personal)

- 10″ Dell laptop with Windows XP (work)

- Samsung Internet-connected Blu-Ray player

- 65″ Panasonic Plasma HDTV

- DirecTV with dual tuner HD DVR, NFL Sunday Ticket, and ESPN Game Plan (no premium channels)

- Hulu for catching up on shows that I may have missed

- Netflix for DVDs and streaming video (but I’m unimpressed with their streaming content, so I’ll probably cancel when football season resumes in Fall 2010)

- PS2 used primarily for Karaoke games

- Harmony remote that controls my Sony receiver, Samsung Blu-Ray player, DirecTV DVR, Apple TV, and Panasonic HDTV

My Gift to You – Cowboy Junkies

March 6th, 2010

My favorite band is the Cowboy Junkies. Have been since the late 80’s. What can I say, I’m loyal. I’ve seen them in concert a few times (they’re great) and even got some autographs. I had a major crush on Margo Timmins (the lead singer) for years.

They’ve got a great web site with access to all of their music. Here’s one of my favorite albums:

I hope you enjoy it as much as I have.

You snooze, you lose…the deal.

February 28th, 2010

Dana Oshiro has another great post on negotiating on ReadWrite Start. This time the topic is deal timing.

As Dana puts it – “deals can go up in smoke if given too much time.” Do not drag out a deal.

I’ve seen many deals blow up from both sides because one side or the other took too much time. Sometimes one party changes direction and decides that they no longer want the deal. Other times, someone decides that the deal was too generous/not generous enough and wants to renegotiate terms. Why it happens doesn’t really matter. The point is that if you screw around and don’t get the deal done in a timely matter, you may end up with no deal at all. You have to stay focused and keep things moving. This isn’t always easy to do.

This wouldn’t have been a good post without some concrete suggestions on how to avoid blowing a deal. The suggestions provided by Dana come from Mark Suster. My favorites are:

Don’t Grind Every Detail: Know the important points that you want to negotiate and stick to them. [Suster] writes that you shouldn’t get caught up in inconsequential details as they’ll potentially add weeks to the legal process and you’ll risk creating ill will with your newfound partners.

Get People In Person: Put yourself, your negotiating partner, both sides of lawyers and the other party in a room to hash out the details. Suster stresses that it’s important to create goals for what you want to accomplish and take breaks to gain consent from any higher authorities.

Getting together in person is a particularly good technique to grind through a deal that has bogged down. I was once working on a deal with a major search provider that got bogged down. We had come to terms really quickly but spent almost 9 months trying to get through a contract. Everyone was frustrated and on the verge of giving up. I hopped on a plane with my boss, our president, and 2 attorneys to visit our would-be partner. Two days later we had a deal.

These are great tips that work. Good luck in your future negotiations.

Happy 14th Birthday Gretta!

February 28th, 2010
Gretta in September 2008 on our first day in California.

Gretta in September 2008 on our first day in California.

Ham and Egging

February 13th, 2010

Dana Oshiro at ReadWrite Start wrote a great post on business development tricks used by startups.

I spent 6 years in business development working for 2 large, established players. One of my many responsibilities was evaluating unsolicited, incoming partnership opportunities. While I had never heard the term “ham and egging” referenced in Dana’s post, I experienced it on a regular basis. She describes it as:

…”ham and egging” was first coined by Columbia’s professor Amar Bhide and Harvard Business School’s Howard Stevenson. The term refers to the technique of convincing multiple stakeholders that others are working with you despite the fact that you’re only in talks. The only problem is that most early partners only want to work with you if other reputable partners have already signed on.

Explains Bhide and Stevenson,”the ultimate ham and egging solution is for the entrepreneur to simultaneously convince each participant that everyone else is on board, or almost on board.”

It seemed like most startups attempted to use this approach. Fortunately I knew all about it. I had seen this from the inside in prior years working at multiple startups (I was not in business development roles at these startups). This technique was specifically discussed and planned. There were other tricks, but I’ll get to those later.

It’s amazing how many people at large companies take these claims at face value. I often had to remind my peers and superiors that just because someone says they’re working with a major player doesn’t mean they are. That leaving a voicemail or sending an e-mail for someone at Google doesn’t mean that they’re “in partnership discussions” with these companies. If it’s not announced or if they don’t have a reference, then it doesn’t exist.

My point here isn’t to imply that startups are shady, though some are. My point is that you can’t always take things at face value. People at startups (especially the founders) believe in what they are doing. Many truly believe that they will eventually have the deal that they talked about. They believe that their product will do what they say it will, even though it isn’t built yet. They believe that they’ll eventually have the traffic they are promising. They just need that first deal to get it all going. The problem is that most big companies are not able to take a risk on a partner that hasn’t already proven their product. So startups are in a tough position.

Here are the tricks that I frequently saw startups using:

1) Ham and egging (as explained above). If there’s no partnership announcement or reference, then you should be skeptical.

2) Exaggerating revenue, subscribers, user base, unique visitors, etc. If they won’t show you actual traffic logs or put numbers in writing, then you should be skeptical. Confidentiality is not an excuse for not providing this information.

3) Exaggerating product capabilities. If they don’t have a fully functioning demo or don’t have it in operation with another partner,then you should be skeptical. You should insist on sending up an engineer to check out their operations.

4) “We’re going to be in town anyway, so we might as well meet in person for a demonstration.” This one always makes me laugh. While not terribly sleazy, it is annoying. I was in Dallas. No one is in Dallas “anyway” (at least not very often). I heard this from well over half of the startups trying to get in the door with us. This means I’ve literally heard this over 100 times. Don’t be pressured into wasting your time and that of your management team to meet with someone where there is no real opportunity just because “they’re going to be in town anyway.” If they tell you they’re going to be in town anyway the week of X and then tell you they can meet with you at anytime, then you know they’re lying. They should at least have the intelligence to block out a few time slots so it looks like they actually have some meetings.

Having said all of this, I did a lot of deals with startups and most of them worked out OK. The key is due diligence beyond that needed for larger potential partners. Hopefully this will help you in your future dealings with startups.

Saints Win! I’m glad my prediction was wrong.

February 7th, 2010

Congrats to New Orleans.

Super Bowl Prediction – Colts 45, Saints 27

February 7th, 2010

I’m rooting for the Saints but I think the Colts are going to blow out the Saints. I don’t think anyone can stop Manning.

The Sad Truth About Online Personals Sites

February 6th, 2010

Having spent some time working in the online personals biz and having used most all of the sites both personally and professionally, I can tell you that the following joke ad from College Humor is dead on. It’s especially true for the smaller sites like the ones that have the racy ads on Facebook.

Your best best is sticking with the major players like Yahoo, Match, and eHarmony (personally I dislike eHarmony, but it works for a lot of people). Some of the niche sites are OK too, like JDate.